The Nonprofit Guy ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.
Information We Collect
We collect information you provide directly to us and information collected automatically when you use our website and services. This may include:
- Contact information — such as your name, email address, phone number, and mailing address.
- Account and program information — details related to the programs, memberships, or events you enroll in.
- Payment information — processed securely through our third-party payment providers; we do not store full card details on our servers.
- Usage and device information — such as IP address, browser type, pages visited, and other analytics data collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our programs, tools, events, and services.
- Communicate with you about your account, purchases, events, and support requests.
- Send marketing and informational messages by email and, where you have opted in, by text message.
- Process payments and fulfill enrollments.
- Protect against fraud, enforce our terms, and comply with legal obligations.
SMS / Text Messaging Terms
When you provide your phone number and opt in, you consent to receive recurring automated marketing and informational text messages from The Nonprofit Guy at the number provided. Consent is not a condition of any purchase.
Program description
Messages may include program updates, event reminders, resources, promotions, and account-related notifications.
Message frequency
Message frequency varies based on your activity and interactions with us.
Cost
Message and data rates may apply, depending on your mobile carrier and plan.
Opting out
You can cancel text messages at any time by replying STOP to any message. After you reply STOP, we will send a confirmation and then stop sending messages. You may continue to receive messages for a short period while your request is processed.
Help
For help, reply HELP to any message or contact us at support@thenonprofitguy.com.
Carriers
Carriers are not liable for delayed or undelivered messages.
Your privacy & mobile information
We do not sell, rent, or share your mobile opt-in information or phone number with third parties or affiliates for their marketing or promotional purposes. Information may be shared only with service providers that help us deliver text messaging (such as our SMS platform), and only as needed to provide the service. No mobile opt-in data is shared with third parties for marketing.
How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who perform services on our behalf (payment processing, email and SMS delivery, hosting, analytics), bound by confidentiality obligations.
- Legal and safety purposes — when required by law or to protect our rights, users, or the public.
- Business transfers — in connection with a merger, acquisition, or sale of assets.
Cookies & Tracking
We use cookies and similar technologies to operate our website, remember your preferences, analyze traffic, and support marketing. You can control cookies through your browser settings, though some features may not function properly if disabled.
Data Security
We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights & Choices
You may update your information, unsubscribe from emails using the link in any email, or opt out of text messages by replying STOP. Depending on your location, you may have additional rights regarding your personal information. To make a request, contact us at support@thenonprofitguy.com.
Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent changes. Continued use of our services after changes take effect constitutes acceptance of the updated policy.
Contact Us
The Nonprofit Guy
Email: support@thenonprofitguy.com
[Business mailing address]